All rights reserved. Suddenly I hear gasps and so I run back to pause live tv and rewind it to just maybe 10 seconds prior to see what happened. Share Thanks! How to Change or Cancel Optimum 1 Moving Optimum service. Check out Optimums moving form to make sure you can transfer your Optimum TV or internet service. 2 Pausing Optimum service. 3 Transferring Optimum service. 4 Adding to Optimum service. 5 Troubleshooting Optimum service. 6 Canceling Optimum service. Select Manage devices, and then Link Another Fire TV. Choose the Fire TV you want to control. A digital video recorder, commonly known as a DVR, is a device that records television programs. Finally, if none of the above steps fix the issue, you should contact your cable provider. DVR for Optimum TV will automatically rewind and record up to one hour of the current programming. It lets you record any TV program and watch when its convenient for you. Yes, you can pause Optimum at any time. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Jericho, NY 11753. There are a few reasons why your cable box may not be getting a signal. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. 0000003188 00000 n
Many of these devices also stream content from services like Netflix, Hulu, and Sling TV, which may require a subscription for certain features. You can also use the Optimum DVR service to record your shows and watch them later on your own time. If you want a response from the company it is best to contact Customer Support. After waiting for at least 10 seconds, screw the coaxial cable back onto the box, followed by @XfinityThomasC I am having same issue and reported and still no reply.. Generally speaking, if the live stream is hosted using a popular platform such as YouTube, Facebook, or Twitch, then it is possible to watch a replay of the live stream once the stream has completed. To start using Timeshift on your current TV, you simply press {Play} (which looks like a triangle) on the TV remote control, and the option will automatically activate If you want to stop playback, press the {Pause} button (which looks like two vertical lines) To speed up or delay playback you need to use the {Arrow} to one side and the other I get a message that the set top box doesn't support it. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, It worked yesterday just fine. I have the same problem, I was wondering if I have to have the show on from the start to be able to Rewind on Shaw. Do you have that? When watching live TV, for instance, Global Morning News, I cannot rewind or fast forward. Are you still having issues with the DVR rewind and fast-forward functions? Firstly, make sure all the connections to the cable box are secure and connected properly including the coaxial cable and power cord. Sep 20, 2021. So irritating. Alternatively, you can call Optimum Customer Service and request a pause. o8Iq6;5S1A_hV1HvUqRfJTF/ZA
O"$RfQ2X YouTube TV allows for rewinding live TV on Roku and Google Chromecast with Google TV. Unfortunately with them being so big I think they lost communication with customer feedback. ET. Making the decision to switch Optimum packages can be a confusing and overwhelming process, but with the right information and assistance you can quickly and easily downgrade your package. The cookie is used to store the user consent for the cookies in the category "Other. If the power indicator light is off, then the power outlet may be defective. For this purpose, you need to reset the DVR by locating the reset button of your DVR. To perform a hard reset, you will need to unplug the device from power and wait at least 15 seconds before reconnecting it, allowing the device to completely reset. Optimum is not available in your area, but we can help you find a provider that is. If youre interested in this service, contact Optimum for more information. Second, check your remote and make sure the batteries havent run out. Click the "New message" (pencil and paper) icon, 3. Enjoyed it because I could fast forward, pause, rewind and now when I try to do that this is what I get This set up top box doesnt support it. So whats going on?? I've yet to find a way to make the solution permanent. It also has apps for Android and iPhones, dedicated apps for Mac and Windows, and you can watch on select smart TVs from Amazon Fire TV, Hisense, Roku, Samsung and Vizio. To start recording, press the Record button on your remote, then select either Record This or Record Series. However, some platforms may not have this capability and you may not be able to view the replay. First, check that all the cables are connected properly. The users must press and hold the reset button for ten to twenty seconds and the DVR will be reset. Optimum gives you the ability to record up to 15 programs at once, even while youre watching something else. Watch TV on your own schedule: record, rewind and rewatch your favorites! WebLive TV If I miss the start of a live program, can I rewind it? It's so irritating. 0000010754 00000 n
These cookies ensure basic functionalities and security features of the website, anonymously. I did a reset 20 minutes later, and nothing changed. 0000001788 00000 n
This package is perfect for those who do not need a lot of internet speed or have basic phone and TV needs. Most cable companies offer their own branded DVR, but there are also several third-party options available. The X1 boxes have this functionality with a DVR. 8 How many shows can I record at a time on DVR optimum? Type your message in the text area near the bottom of the window. endstream
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I dont understand what happened I was able to pause, fast, forward rewind. During the reset process, the digital cable box will display hold followed by turn on. The cheapest Optimum package is the Optimum 10 package, which starts at $24. It does not store any personal data. The recording will automatically stop when the program ends. DVR also allows you to rewind and fast-forward live TV, pause a show, or even create your own instant replays. Why does my DVR cut off the end of shows? If there is not a replay option, then the only way to re-watch the stream is to watch a recorded version of the stream, which the streamer or platform may have saved. The Xfinity Stream app and stream website do not have the option to pause live TV. No you cant rewind it, but you can click the Start Over button to watch the program from the start, even after it has already begun. System refresh works for a while, but continues to happen often. I'm tech savvy as shit. I reset the box daily, but the problem returns, normally within 24 hours. 200 Jericho Quadrangle There is no rewind or ff working!! The cookie is used to store the user consent for the cookies in the category "Performance". We are so glad to hear from you and want to assist in any way that we can to get this addressed and resolved for you. Make sure you are signed in with your Xfinity credentials. We're looking forward to helping make this right. + Download the Optimum App at optimum.net/app. Customers who choose this plan also get a free Optimum Altice One box, which allows them to quickly access content and easily manage settings. Once youve made your selections and confirmed that all the details are correct, recording will begin automatically. 5. ]+4 K But opting out of some of these cookies may affect your browsing experience. By signing up, you agree to our Terms of Use and Privacy Policy. To cancel Optimum service, call Optimums local customer service line for your region. Seven Optimum Stream TV boxes, but I just checked their channel lineup: Funny or Die channel, Mr. Bean & Friends channel, Just for Laughs channel. WebIf you are connecting to a Dish TV, you will have to go into your TVs settings and enter the code that appears on your screen in the Alexa app. If your cable box is not working properly, there are several steps you can take to try to get it to work again. WebTry resetting your cable box by unplugging it from either the wall outlet or the box itself. Visit Optimums support page to find tutorials thatll answer common internet, TV, phone, and account questions. Although it is convenient, it is not required that you use your cable service providers DVR. If that doesn't work, our corporate team is here for you. Is this the first time that you've run into this issue? If you are looking to downgrade your Optimum package, there are several steps you should follow to ensure the process goes smoothly. Optimum DVR offers a variety of features including the ability to record and store up to 200 hours of HD programming, pause and rewind live TV, record two shows at once, access and stream recorded shows from anywhere, and more. Select Fire TV from the video section. Through the Optimum Senior Plan, customers over the age of 65 can save up to 35% on their monthly service fees. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Finally, you can always just unplug any Optimum equipment in your home to immediately pause services without having to contact Optimum. Have more questions? Obviously not while it is actually live, but if you pause or rewind or jump back then you are no longer actually 0000014964 00000 n
and our There is no buffer. Some of these boxes are advertised as lifetime or commitment-free, although they may require an upfront charge or be bundled with other services. I just changed over from Telus and I was able to turn the news on in the last few minutes and rewind it to the start, but no FF is allowed with that feature, I guess it's so you have to watch the commercials. In this case, you should call your cable provider and inquire about a replacement cable box. 2 years ago. Make sure the power cord is securely plugged into the back of your cable box and the outlet, and that the HDMI cable is connected to the HDMI port on both your TV and your cable box. Search for Xfinity Support, if needed. Privacy Policy. I believe the buffer was 2 hours however using the Samsung built in timeshift it appears that I have to manually activate it in order to have this facility? Save my name, email, and website in this browser for the next time I comment. Then choose which Alexa devices you want to control your TV and tap Link Devices. Your future is only a connection away. This cookie is set by GDPR Cookie Consent plugin. Hi there, @user_0ed6e9, thank you for commenting and sharing your experience on our Xfinity Forums. ;221dM8p1Ia=;C07c.7>=430afD MzP
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Seven Apple TVs with the AliceOne app. Your Shaw PVR cannot "fast forward" on a "live" feed, bec Yeah, live means it's happening right now, so aside fro Actually you should be able to fast forward a live feed. Lamps work. Press ESC to cancel. Lastly, check to see if your area or building is experiencing a power outage. You wont have to pay your full bill during each billing period, but youll still have to pay a small monthly fee while your service is paused. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. After that, you will need to re-enter any programming information (such as parent control settings, additional equipment like a DVD player or VCR, or channel favorites) that was stored in the device before doing the hard reset in order for your cable box to function properly. Contact us If youre not getting a picture or you see a blue or black screen, check that your Stay updated on the latest products and services anytime anywhere. See also: Optimum Overview | Optimum Channel Lineup | Optimum Internet | Optimum Bundles | Optimum Customer Service | Optimum Availablity Map | Optimum Hidden Costs. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. After a technician has installed the new package at your house and all other requirements have been met, your Optimum service should be downgraded. 0000102622 00000 n
I dont understand what happened I was able to pause, fas Ive had this system for about two years now. hb```f``r``a`8 @1V 7a~iS1HE5#K,^;eYY1|&HH'=B")6t7+"\,U@Jbw$9RQ dd0J `-"` J
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Scan this QR code to download the app now. 0000002909 00000 n
This is usually positioned on the lower portion of the box and is a small, red Reset button. Next, your Optimum representative will provide you with the necessary documents to sign for the package downgrade. We will be asked to do a refresh, it might work for awhile, then the issue will return. Each TV box is $7.50 per month, and DVR storage service starts at $10.00 a month for 150 hours and $20 a month for 300 hours. It is a pity about the lack of a live pause feature though.
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