Our technicians will determine installation specifics with you on the date of installation. Devices are not eligible for return or refund after 14 days. Additional equipment, taxes, $1.00 Network Enhancement Fee and other fees extra. Please give us a little more information to finish your order. South Mountain If you have further questions, give our award-winning customer service representatives a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. Astound Business Services are available at your address. Seal the shipping box with packing tape (do not apply tape to the original product packaging). Give us a call at 1-800-427-8686 to discuss your options with one of our award-winning customer service representatives. RCN equipment is being returned. The entire cancellation process could take you up to 30 minutes. Currency Exchange/APS Centers cannot process payments with only an account number, nor is it acceptable for us to fax a statement to the currency exchange. Simply bring your unboxed items and 9-digit account number to a FedEx Office Pack and Ship or UPS Store owned by the company. RCN official email address is[emailprotected], or you can call 0345 772 6100 from Monday-Friday 8:30 am-8.30 pm. Get the business class high speed internet and voice connectivity you need. Get the business class high speed internet and voice connectivity you need. No contracts. Note that services, SIM cards, provisioning, altered products, custom-built products and shipping are not eligible for return and are non-refundable.Note that there is a standard 20% restocking fee on all returned items. Some of the recently made complaint about their continuous increase in billing prices which wasnt what they signed up for. Prices do not include taxes, franchise fees or other surcharges. Stay connected with Astound and save. Currency Exchange/APS Center may apply a processing fee for payments made. Our fiber rich network provides fast Gig speed internet perfect for gaming, streaming, working from home, or connecting multiple wireless devices. Modem required for internet service. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 so one of our award-winning, U.S-based service representatives can look into this a little more. It's only available in six different areas on the East Coast: Boston, Chicago, DC Metro, Lehigh Valley, New York, and Philadelphia. To know RCN local area office nearest to you, please call 1-800-746-4726 to confirm if you can proceed to return your equipment there. Its that simple! to significantly lower its debt, strengthen the company's financial . Availability of streaming content from third-party sources is subject to change and certain third-party fees may apply. Thursday-Friday RCN even go an extra mile to woo customers who have already cancelled their service. Whole Home WiFi: Activation and installation not included. Astound Broadband offers a number of ways to. Sunday: Sunday: Also, others have complained about the hidden charges. *Here's my experience with RCN. What is the time it takes me to return Spectrum equipment? When you lack an attack plan, theyll convince you into a new package or plan. Contact your Account Manager to initiate the return process. Belmont Harbor Drexel Hill, PA Astound Broadband powered by RCNWaveGrandeenTouch appreciates your efforts to return our equipment. Like other internet service providers, RCN is in this business to make money and not to continually lose their already existing customers. Modem required for internet service. Customers who are in jeopardy of being disconnect should call Astound with a receipt number after making their payment to insure their account is not disconnected. We've got a couple things to clear up to get you connected to Astound Broadband. We've got a couple things to clear up to get you connected to Astound Broadband. Directions, Monday-Saturday: Interested in getting Astound Broadband powered by RCNWaveGrandeenTouch services? In fact assignment of the representative is to ensure he/she convinces you otherwise, which earned them the name retention. Get to know the Themescene Gang, Have an issue or a question then first use the search function, and if you need additional help then don't hesitate to contact us. Services are subject to Astounds customer terms and conditions, online shopping terms and conditions, and other applicable terms and conditions. What is the best way to disconnect my RCN service(s)? Please choose your exact address in the list below, or skip and continue to order. Directions, Payment information for this location Chicago, IL 60614 701 N 7th St 1808 W Montrose Astound Broadband offers a number of ways to. Customers who are in jeopardy of being disconnect should call RCN with a receipt number after making their payment to insure their account is not disconnected. Used under license. So as you cancel, confirm from then retention representative what youre meant to return. Saturday: Let's see what we have available at your address. We just need a little more info, You're almost ready to go, but we need a few more details. Get ready to experience faster, easier, more reliable service than you ever thought possiblecontinue to get connected. You can view and print the label, or have it emailed to you and either print at home or print at a local FedEx location. Calls to international countries will be rated on a per-minute basis. Orefield, Saucon Valley Upper Darby, PA 19082 All names, logos, images and service marks are property of their respective owners. We continue to be powered by passionate local teams, dedicated to the people and communities we serve, bringing customers astounding services and products. Alburtis, PA If you have further questions, give our award-winning customer service representatives a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. To ensure that your return is accepted, please comply with the following guidelines: As soon as the merchandise has been received and inspected, our team willget a replacement unit out (if applicable) or provide the appropriate credit to the customer (which takes 7-14 days to process). 2023 RCN Telecom Services, LLC.WaveDivision Holdings, LLCGrande Communications Networks, LLC.enTouch Systems, Inc. All Rights Reserved. Wondering what the procedure is on How To Cancel RCN service, then keep reading because in the article we show you how to cancel without any additional fees. If you want to go to another location, you'll need to pack your shipment before you arrive. With Call Waiting, Call Forwarding, 3-Way Calling, Voicemail and more. Our services vary based on location. There are four possible ways to pay your bills, Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. A trademark of Ziff Davis, LLC. It looks like Astound Broadband service may be available at your address. Weve been a part of your community for years, connecting you to services you want and need to stay productive, informed and entertained. Jordan Creek 200 Jennings Ave. Per-Minute International Calling covers over 200 countries with affordable calling rates. Yes. Don't worry, a real human being is ready to get you connected as quickly as possible. Learn More If you have further questions, give our award-winning customer service representatives a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. To know RCN local area office nearest to you, please call 1-800-746-4726 to confirm if you can proceed to return your equipment there. At RCN, when we say we're here for you, we mean it. RCN data caps are included in all of RCNs plans. Per-Minute International Calling covers over 200 countries with affordable calling rates. Hollywood Park To succeed, you need to devise an attack plan which you can find below. Astound Broadband may not be available at your address yet. Home / Locations / Chicago, IL Internet TV & Streaming Phone Neighborhoods Astound Broadband services in Illinois Frequently asked questions Expand All Collapse All Do I need a contract to get services in Chicago? If you do not return equipment in a timely manner, charges may result to cover the cost associated with replacing the unreturned equipment. Directions. Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas. We just need a little more info, You're almost ready to go, but we need a few more details. It may take up to 3 business days for the payment to reach RCN. Directions, Wednesday: Astound Business Services are available at your address. But Astound Broadband (formerly RCN) isn't for everyone. cancellation option so you can be transferred to the retention department who has the sole responsibility to cancel any RCN. Astound does not provide Caller ID equipment. Let's see what we have available at your address. Easton, PA All fields are required unless indicated as optional. No hidden monthly fees. Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas. River North, Roscoe Villiage College Hill There are three options for international calling plans. Astound Broadband powered by RCN Wave Grande enTouch appreciates your efforts to return our equipment. Shipping the equipment back to RCN. RCN Equipment, remote controls and power cords can be returned to this location. I starred with RCN in the Boston area a few years ago with their 500Mbps plan for 39.99. Remember, you can be more creative and come up with compelling reasons. These addresses are not for mailing payments. 8:00 AM-5:45 PM Saturday: When calling the Bahamas, Bermuda, Jamaica, Trinidad/Tobago and the Dominican Republic, dial 1 + Area Code + the number. We will automatically pay your bill for you each month using your credit card or checking account. The disadvantage of RCN return policy is that they do not give up to seven (7) calendar days for their equipment to be returned. Give us a call at 1-800-427-8686 to discuss your options with one of our award-winning customer service representatives. Other restrictions may apply. If you need to cancel, make changes, or ask any questions, call one of our real, human, award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. Use Instructions for returnlocation Notifications List: ACL APL CMA CGM | ANL CSAV China Shipping Container Line Cosco Crowley Maritime Evergreen Hamburg-Sud Hapag-Lloyd Hyundai "K" Line Maersk MSC (Med) MOL America NYK Line ONE Line OOCL Yang Ming Zim Subscribe for UIIA EMail Notification Whitehall, PA Get ready to experience faster, easier, more reliable service than you ever thought possibleplease call 1-833-249-2786 to get connected. 9:00AM-5:00PM Well, it's your lucky day. Customers will be responsible for all fees and costs associated with the return process. Astound Business Services are available at your address. In addition to clear calls and increased reliability, your home phone service includes 17 FREE calling features! Up to $12.95 per month includes 1 eero base and 1 eero beacon/device. Our robust fiber-rich network assets will allow us to deliver even more communications services to customers in the Chicagoland, Northwest Indiana and Evansville areas, offering both residential and business customers new products and services to enhance the suite of products . Astound Business Solutions offers a flexible suite of affordable, powerful solutions combined with friendly local service in the Lehigh Valley. Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas. Northampton, PA, Orefield, PA To shop for Internet, TV, WiFi and home phone services, build your perfect plan. It looks like the address you provided has a special price agreement with Astound Broadband powered by RCN Telecom Services, LLC.WaveDivision Holdings, LLCGrande Communications Networks, LLC.enTouch Systems, Inc.. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to lock in your offer. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. 10:00 AM-5:00 PM, 1141 Lee St Sunday: Please be sure toview our equipment return policybefore visiting any of our facilities. Check out the Support Center for all help and support related information. Call our award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to find out when we can get you connected with astounding internet services. Astound Broadband is on the way to your neighborhood! Let's see what we have available at your address. Access to Amazon Prime Video, Netflix, Hulu, Sling TV, FuboTV and other streaming services requires compatible TiVo equipment and RCN Wave Grande enTouch Internet service. 2-Year Price. The time is right, but here's the thing: I returned the box. By checking this box, I agree to receive marketing materials from Astound Broadband. Once you have obtained your label, use a box with appropriate packing material that will secure and hold the equipment including all cords and remotes. When we say we're here for you, we mean it. You'll use this QR code to return your equipment at a local UPS Store . See astound.com/yourspeed for why speeds may vary. Laurys Station Your equipment will be returned to us at no cost by FedEx Office Pack and Ship or The UPS Store. Wholesale Custom wholesale fiber solutions for network infrastructure and capacity needs. With Astound Broadbands Nationwide Calling phone plan you can make as many local or long-distance calls as you want, for a flat monthly rate. Get ready to experience faster, easier, more reliable service than you ever thought possiblecontinue to get connected. Our FCC Network Management Disclosure makes available information regarding our network management practices and the performance and commercial terms of our Internet access services to enable you to make informed choices regarding the purchase and use of our services, in accordance with Part 8 of the Rules of the Federal Communications Commission (FCC). Astound Broadband offers a number of ways to. Coplay, PA, Danielsville, PA Etc. Identify the service you have and follow the steps provided for each option. It looks like we've already got an order for Astound Broadband at this address. Holmes, PA Add cushioning materials to secure the item(s). Global Saver Calling Plan has capped number of calling minutes and you choose when and where you want to call. All Rights Reserved. All advertised speeds are up to the stated speeds and are not guaranteed; speed may vary due to conditions outside of network control, including customer location, sites accessed, number of devices connected, customer usage, customer equipment and computer configuration, the level of overall traffic, and customer compliance with Astound usage policies set forth in the acceptable usage policy.
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