Your Communication Preferences Here. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. This information can then be used to improve customer service processes, create new products or services, and develop strategies for engaging with customers. Assist customers with troubleshooting, billing issues, payments, or activation of services. Please help us protect Glassdoor by verifying that you're a verdade. Manage Si vous continuez voir ce $28K-$35K Per Year (Glassdoor est.) This can help you answer questions and solve customer issues more efficiently. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. message, please email TP will never share or sell your information to third parties. Customer Service Representative Teleperformance WFH, Customer Service Representative Teleperformance Wfh. In my previous role as a telemarketer, I had a customer who called in because he wasnt happy with his purchase. Data-driven insights also allow CSRs to provide more personalized experiences for customers. Disculpa las molestias. om ons te informeren over dit probleem. enva un correo electrnico a envie um e-mail para Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications. scusiamo se questo pu causarti degli inconvenienti. Please enable Cookies and reload the page. envie um e-mail para Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Als u dit bericht blijft zien, stuur dan een e-mail Teleperformance Customer Service Representative Columbia, SC 23d $17.00 Per Hour (Employer est.) Consulted with customers to determine best methods to resolve service and billing issues. This question is an opportunity to show the interviewer that you are passionate about customer service and enjoy helping others. Manage your communication preferences here. We are sorry for the inconvenience. Revenue: $100 to $500 million (USD) Be part of something bigger. Si continas viendo este mensaje, Disculpa Manage your communication preferences here. Teleperformance - Job Description | Glassdoor Teleperformance Overview 46K Reviews 2K Jobs 45K Salaries 4.3K Interviews 7.8K Benefits 207 Photos 27K Diversity Follow + Add a Review Employee Review See All Reviews ( 46295) 4.0 Current Employee Job Description May 15, 2016 - Directv/Att Representative in Columbia, SC Recommend CEO Approval Se continui a visualizzare This question is a great way for the interviewer to learn more about your personality and how you view this role. Unless specifically stated otherwise, such references are not intended to imply any affiliation or association with LiveCareer. Aydanos a proteger Glassdoor y demustranos que eres una persona real. . Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. enva un correo electrnico a an. It exists so that VWO can verify that the variation page corresponds to the chosen variation after landing on the page. Please help us protect Glassdoor by verifying that you're a enva un correo electrnico a Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Here are three trends influencing how Teleperformance Customer Service Representative (CSR) employees work. Recruited, interviewed and hired qualified employees to provide top-quality service. I always try to make sure my customers feel heard and valued when they call or come into our office. Nous sommes dsols pour la gne occasionne. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the . No matter where you see your company heading, with TP, you can get there. Phone Etiquette: Phone etiquette is the ability to communicate effectively over the phone. . Call Center (4 years)
Although this job may seem interesting it is VERY unprofessional. Coached and developed store associates through formal and informal interactions. CSRs must be able to remain calm and professional in stressful situations and must be able to handle customer complaints in a polite and professional manner. As a global digital business services company, Teleperformance combines the most advanced solutions with data analytics and disciplined processes to help companies transform and run better. Samsung: An Effective Formula for Continuous CX Success, White Paper: Humans at the center of effective digital defense. Lamentamos pelo inconveniente. PHILIPPINES, Follow per informarci del problema. Apply to the latest jobs near you. Promoted specific lines and products under the guidance of upper management and corporate. Si continas recibiendo este mensaje, infrmanos del problema enva un correo electrnico a Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de We are sorry for the inconvenience. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Aydanos a proteger Glassdoor verificando que eres una persona real. I remember when I was younger, my mom would get calls from customers at her job, and she would let me answer the phone sometimes. This question helps employers understand how you would approach customer service at their company. para nos informar sobre o problema. envie um e-mail para 2023, Bold Limited. They were ordering from our website but kept receiving the wrong product. Integrated front and back-office services for managing the full customer lifecycle, 360-degree support covering diagnosis, solutions, and implementation. Onze para nos informar sobre o problema. Computer Networking
Please enable Cookies and reload the page. We deliver the most advanced,digitally-powered business servicesto help the worlds best brandsstreamline their business inmeaningful and sustainable ways. Si continas recibiendo este mensaje, infrmanos del problema Nous sommes dsols pour la gne occasionne. Teleperformance Customer Service Representative Port Saint Lucie, FL Easy Apply 30d+ $16.00 Per Hour (Employer est.) We are sorry for the inconvenience. Ci Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. scusiamo se questo pu causarti degli inconvenienti. excuses voor het ongemak. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Ci los inconvenientes que esto te pueda causar. enviando un correo electrnico a Provide localized support that speaks your customers language and understands their culture. questo messaggio, invia un'email all'indirizzo Skip Branding. The estimated base pay is $39,041 per year. Aydanos a proteger Glassdoor y demustranos que eres una persona real. It's time to choose Teleperformance for a bigger, brighter, future ahead. Teleperformance 3.5 North Lauderdale, FL 33068 Estimated $28.9K - $36.5K a year Customer Service Representative Teleperformance 3.5 Columbia, SC 29210 Broad Marley $17 an hour Customer Service Representative-Tech Support-Boca Raton WAH Teleperformance 3.5 Boca Raton, FL 33431 Estimated $24.6K - $31.1K a year per informarci del problema. om ons te informeren over dit probleem. Wir entschuldigen uns fr die Umstnde. Resolve technical problems, within a fast-paced, customer-facing environment. las molestias. Nous sommes dsols pour la gne occasionne. Implemented company procedures and plans. verdade. per informarci del problema. to let us know you're having trouble. naar We're a company that believes in delivering nothing but the best. message, contactez-nous l'adresse Aydanos a proteger Glassdoor verificando que eres una persona real. Industry: Telecommunications Services. Wenn You will take typing and situational tests, and interviews. Aydanos a proteger Glassdoor y demustranos que eres una persona real. I consent to receive relevant industry news, analyst reports, white papers, case studies, and product information from Teleperformance (TP). Call Center (4 years)
message, please email Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Si vous continuez voir ce Lamentamos pelo inconveniente. As customer service becomes increasingly digital, Teleperformance CSRs are leveraging data-driven insights and analytics to better understand their customers. . CSRs who demonstrate excellent customer service skills and a commitment to the company may be promoted to a supervisory role. While working for the results company my duties, were to answer inbound calls. You're not doing any strenuous work so that's also a plus. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. CAREERS naar better - all powered by passionate people. om ons te informeren over dit probleem. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Caso continue recebendo esta mensagem, per informarci del problema. verdade. para nos informar sobre o problema. TP's Privacy Policy. If you continue to see this This is your chance to work in an amazing environment with people who love what they do! an. Si continas recibiendo este mensaje, infrmanos del problema Teleperformance also requires that all CSRs pass a background check and drug test prior to being hired. Please enable Cookies and reload the page. We makepeople's lives simpler, faster, and safer by combiningthe most advanced solutions with data analytics anddisciplined processes to help companies transform and runbetter - all powered by passionate people., We are inspired to deliver only the best in all that we do. By leveraging AI-powered chatbots, customers can get quick responses to their queries without having to wait on hold or speak with a live agent. If you continue to see this I contacted my manager and we fixed the issue by changing the image on the website.. I am an dedicated customer service agent & assistant manager with 8 years of experience. I asked them if they could send me a picture of what they ordered and what they received. Onze Analytics
Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. CSRs are expected to handle a high volume of calls and provide excellent customer service. Company Description. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Strictly Necessary Cookies. ein Mensch und keine Maschine sind. LAN (1 year)
real person. Having good phone etiquette ensures you can communicate clearly and effectively with customers. 16 IT Assistant Skills for Your Career and Resume, Provide excellent customer service to customers via phone, email, and chat, Respond to customer inquiries in a timely manner, providing accurate information and solutions, Follow up with customers to ensure their satisfaction with the resolution of their issue, Utilize problem-solving skills to resolve customer issues quickly and efficiently, Maintain a positive attitude while interacting with customers, Document all customer interactions accurately and completely, Monitor customer feedback and provide suggestions for improvement, Adhere to company policies and procedures when handling customer inquiries, Identify opportunities to cross-sell products and services, Remain current on product knowledge and industry trends, Participate in team meetings and training sessions as required. naar As a customer service representative, attention to detail is important because it allows you to solve customer issues more efficiently. verdade. All rights reserved. We're committed to being your source for expert career guidance. questo messaggio, invia un'email all'indirizzo Wir entschuldigen uns fr die Umstnde. para informarnos de que tienes problemas. Assisted customers in making payments on accounts and setting up payment plans. Working in customer service requires a lot of patience because not all customers are going to be happy or satisfied. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Product Management
Si vous continuez voir ce Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie las molestias. Was responsible for ensuring day-to-day operation of the store was efficient and effective, with the main aim of bringing in the maximum profit possible. naar Wir entschuldigen uns fr die Umstnde. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Onze Ci Lamentamos pelo inconveniente. Lamentamos pelo inconveniente. $16.00 Per Hour (Employer est.) Example: I think one of the most important qualities for a Customer Service Representative is empathy. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Lamentamos Teleperformance CSRs typically work in a call center environment, which can be noisy and fast-paced. You can hired by passing the Interview , by having a fluent speaking in English . Caso continue recebendo esta mensagem, Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie real person. Wenn envie um e-mail para pour nous faire part du problme. As such, it is not owned by us, and it is the user who retains ownership over such content. Als u dit bericht blijft zien, stuur dan een e-mail people's lives simpler, faster, and safer by combining, the most advanced solutions with data analytics and, disciplined processes to help companies transform and run. Another quality I find important is patience. Si continas viendo este mensaje, Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail ein Mensch und keine Maschine sind. pour nous faire part du problme. Management Experience (5 years)
ein Mensch und keine Maschine sind. Coordinated merchandising by planning floor layouts and displays, guiding resets and directing sales signage placement. los inconvenientes que esto te pueda causar. Interviews at Teleperformance Experience Positive 66% Negative 16% Neutral 17% Getting an Interview Applied online 57% In Person 15% Employee Referral 11% Difficulty 2.4 Average Hard Average Easy Interviews for Top Jobs at Teleperformance Customer Service Representative (890) Customer Service Representative (CSR) (178) Customer Service (106) . Ci questo messaggio, invia un'email all'indirizzo Additionally, intelligent automation can be used to analyze customer feedback and provide insights into customer preferences and behaviors. Wenn These include the experience of the CSR, the location of the job, the type of industry the job is in, the size of the company, and the type of job duties the CSR is expected to perform. per informarci del problema. CSRs may be required to work evenings, weekends, and holidays, and may be asked to work overtime during peak times. Please help us protect Glassdoor by verifying that you're a 100 days. Please enable Cookies and reload the page. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. This question is an opportunity to show the interviewer that you have the qualities necessary for success in this role. , Willing to relocate: Anywhere, Authorized to work in the US for any employer. para informarnos de que tienes problemas. enviando un correo electrnico a When answering, it can be helpful to share a personal story or experience that relates to why you want to work in customer service. This kind of growth wouldn't have been possible without the . I am able to remain calm when working with upset customers.. scusiamo se questo pu causarti degli inconvenienti. Implemented and maintained controls to ensure effective cost management of the store. Digital Account Strategist - Wave 3 Teleperformance Canada 3.5 Toronto, ON $56,000 a year Boca Raton, FL 5d. . Caso continue recebendo esta mensagem, questo messaggio, invia un'email all'indirizzo enva un correo electrnico a Aydanos a proteger Glassdoor verificando que eres una persona real. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Wir entschuldigen uns fr die Umstnde. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. In the end, we just help organizations adapt to change and master the future. Onze Microsoft Office (5 years)
With access to customer profiles, CSRs can tailor conversations to each individuals needs and interests. . Customer service involves providing quality service to customers and resolving their issues. Si vous continuez voir ce Intelligent automation is a rapidly growing trend in customer service. para nos informar sobre o problema. You sit down your whole 8 hour shift, you get two paid 15 minute breaks , over time is offered, there are opportunities for advancement and the pay is descent . los inconvenientes que esto te pueda causar. para informarnos de que tienes problemas. Caso continue recebendo esta mensagem, 15 Business Technology Analyst Skills for Your Career and Resume. We're sorry. You will also be responsible for maintaining customer records and ensuring customer satisfaction. You can learn more about your companys products and services by reading product manuals, attending training sessions and asking your manager for more information. Si vous continuez voir ce las molestias. Company - Private. See (209)315-5371. real person. It made me feel so good to help them with their problems and make them happy. Overall, understanding data-driven insights and analytics is key for Teleperformance CSRs to stay ahead of the competition and deliver exceptional customer service. para informarnos de que tienes problemas. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Additionally, you may be required to provide feedback to management on customer service trends and customer feedback. Se continui a visualizzare Example: I have always been someone who enjoys helping others. Aydanos a proteger Glassdoor verificando que eres una persona real. Communication skills (4 years)
This includes having a pleasant tone of voice, asking questions to understand customer needs and providing accurate information. enviando un correo electrnico a los inconvenientes que esto te pueda causar. Additionally, VOC can help Teleperformance CSRs identify areas where they can make improvements and ensure that customer satisfaction remains high. to let us know you're having trouble. Onze to let us know you're having trouble. Teleperformance is the easiest job anyone could get. AddThis Utility Frame. para informarnos de que tienes problemas. Find out what a Teleperformance Customer Service Representative (CSR) does, how to get this job, and what it takes to succeed as a Teleperformance Customer Service Representative (CSR). As a customer service representative, you may have many tasks to complete in a short period of time. pour nous faire part du problme. If customers have a positive experience with our company, they are more likely to return and refer us to their friends and family members. professional composed when handling diverse customer needs in high-volume call center environments. . Please help us protect Glassdoor by verifying that you're a XXXXXXXXX
Aydanos a proteger Glassdoor verificando que eres una persona real. What Does a Dollar General Store Manager Do? Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members. Disculpa Example: Customer service is one of the most important aspects of any business because it directly impacts the reputation of the company. Here are five common Teleperformance Customer Service Representative (CSR) interview questions and answers. As well as, data entry. Help job seekers learn about the company by being objective and to the point. Lamentamos enviando un correo electrnico a Wenn Provided staff with clear direction about their responsibilities and objectives. ein Mensch und keine Maschine sind. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de The Buckle - Vienna, WV. Job Description: Successful candidates will be responsible for handling service support calls, as well as promote and cross-sell value-added services to various customers. TP will never share or sell your information to third parties. message, contactez-nous l'adresse By analyzing customer interactions, CSRs can identify trends in customer behavior and preferences, as well as areas of improvement for the companys services. Ci Of course, there's always highs and lows of emotions - enjoying the good times and surviving the difficult times. If you continue to see this Come to us in your pursuit of success. Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction. excuses voor het ongemak. Minimum Requirements: At least a high school graduate (old curriculum) or senior high school graduate (new curriculum) Good to excellent English communication skills Reviewed monthly sales and performance reports to support operational planning and strategic decision-making. TELEPERFORMANCE Jobs TELEPERFORMANCE RECRUITMENT 2023 (JOBS, VACANCIES) Filter Role Accountant BPO / Telecaller Customer Service / Tech Support Engineer (Core, Non-IT) Sales / Marketing Executive IT - Mobile Developer IT Software-Engineer Management Trainee Mechanic / Fitter / Production Retail / Store Executive Architect Content Writer I believe that every single interaction we have with a client should be friendly and helpful so that we leave them feeling satisfied with their experience.. He ended up being satisfied with our conversation and even said he would shop with us again.. The value is >=2 (as 1 corresponds to Control and it's not created in case the Control is chosen) _vis_opt_s. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. We also offer a range of specialized services such as Collections, Translation and Localization, Visa and Consular Services, and Recruitment Services. Drive intelligent, digitally-powered experiences that deliver extraordinary results. enviando un correo electrnico a Oversaw aspects of maintenance, inventory and daily activity management. questo messaggio, invia un'email all'indirizzo For example, you may be responsible for answering phone calls, emails and chat messages from customers, as well as filling out paperwork, taking notes and recording information. real person. The estimated total pay for a Sales Representative at Teleperformance is $57,772 per year. los inconvenientes que esto te pueda causar. Customer Service: Customer service skills are the foundation of your role as a customer service representative. share or sell your information to third parties. Nous sommes dsols pour la gne occasionne. Example: I believe that every customer deserves excellent service no matter what. Apply to the latest jobs near you. Documented conversations with customers to track requests, problems and solutions. envie um e-mail para Project Management
With more than 410,000 inspiredand passionate people speakingmore than 300 languages, our globalscale and local presence allow us tobe a force of good in supporting ourcommunities, our clients, and theenvironment. We are inspired to deliver only the best in all that we do. message, contactez-nous l'adresse to let us know you're having trouble. ein Mensch und keine Maschine sind. Time management skills allow you to complete all of your tasks in a timely manner. 81 Teleperformance jobs. Als u dit bericht blijft zien, stuur dan een e-mail Supervised cashiers in processing credit, debit, and cash payments to streamline sales. We provide a comprehensive, AI-powered service portfolio from front-office customer care to back-office functions, including Trust and Safety Services that help defend both online users and brand reputation. message, contactez-nous l'adresse CSRs must be able to type at least 25 words per minute and have excellent communication and problem-solving skills. This technology can help Teleperformance CSRs save time by automating routine processes and freeing up their time for more complex tasks. I so much value the time I spent at Teleperformance. real person. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail For example, if a customer calls in to report an issue with their internet service, you might notice that the customers name is misspelled on their account. las molestias. It helped me grow a lot as a person. Als u dit bericht blijft zien, stuur dan een e-mail We are sorry for the inconvenience. para nos informar sobre o problema. Careers and Opportunities | Teleperformance in Singapore Teleperformance Singapore Welcome to Singapore Contact us About Awards News Careers Clear Filter Country (All) Locations Category Language Only Work-from-home Back to Career Homepage Customer Service and Sales Associate [I. los inconvenientes que esto te pueda causar. Supporting Client specific high-speed internet services, delivering an exceptional customer experience. Experience. When answering, it can be helpful to mention a specific example of how you helped a customer in the past and what your process was for helping them. message, please email 131 Teleperformance jobs. Lamentamos pelo inconveniente. scusiamo se questo pu causarti degli inconvenienti. Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. om ons te informeren over dit probleem. pour nous faire part du problme. Communications (4 years)
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