ritz carlton spa, charlotte

The Ritz-Carlton, Charlotte. Customize your visit with our carefully curated collection of local attractions and experiences. You can sort and/or filter them by time of year, review score, and more. But it jumped up to $200 for just a basic massage. The Ritz-Carlton, Charlotte. Top room amenities include a minibar, air conditioning, and a flat screen TV. They have INCREASED their prices alot to compensate the money the business has lost. From there, I went up to the dark and totally relaxing relaxation room (called the Relaxation Lounge), where I hung out, chilled and played on my phone for another hour. There are also Bird scooters all around, so it's super easy to get around downtown Charlotte. First of all, it took them 3 days to even call us back for an appointment. In Charlotte I have stayed at the Grand Bohemian, Marriott City Center and JW Marriott. video of my experience at The Ritz-Carlton Spa in Charlotte, head here, Review of the Museum of Illusions in Charlotte, A look at two years of living in Charlotte (after moving from California), If you want a Saturday service, plan to book weeks in advance, Consider going on a weekday or a Sunday so you have more of the amenities to yourself, Use the free valet parking for spa guests rather than looking for street parking, Arrive a couple hours early and stay a couple hours late to enjoy all the Ritz amenities, like the dry/hot sauna, salt room, relaxation room, pool, fitness center and more (you need to spend a certain amount to access the relaxation room, pool and fitness center, but the sauna and salt room are included with any service), Bring a book, headphones, workout clothes, a bathing suit and some cozy clothes to change into after your services so you dont have to hurry off and can try everything, If you plan to have lunch, order early, because the kitchen could take a while, Bring cash for extra tips for the spa attendants and valet attendants too, Plan to pay a premium for your services and food, remembering that The Ritz-Carlton is not cheap, but youll hopefully be happy with your return on investment. When I went to get ice the machine was out of order, no big deal I just went to another floor. but as soon as I got back to the room there was a person with a bucket of ice. I do believe punch room may still be there as well and that is a nice cocktail bar as well. The health and safety of our guests is our top priority: COVID-19 updates and what to expect at our hotel. I felt a little strange going from floor to floor in my robe, but it seemed like it was all part of the experience, so I went with it. The men's locker room has two seating areas, one with a small old LG tv in it. Learn more about the Spa & Wellness Center. It made the trip so special and memorable for her! Indulge in a detox wrap, a facial, and a body treatment at The Ritz-Carlton Spa, the onsite spa. It may have been my favorite room, outside of the salt room. Double-check your selected room for the maximum capacity. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. American Express. When booking more than 9 rooms, different policies and additional supplements may apply. Its sad I feel the need to prove that, as a customer.BEWARE -- if you book and/or pay for anything in advance with this spa, please do your due diligence. Without the service, delivering on special touches and a nice property, you really have to question the ethics of charging the room rates they do. The spa takes up the top two penthouse floors of the hotel. There was a mini bar along with Nespresso Machine and a separate fridge and a powder room. Room service was always quite tasty and pretty prompt especially after the first day when we finally got the doorbell and delivery issues sorted. Herbs and honey from the LEED Gold-certified property's rooftop garden garnish culinary delights at Bar Cocoa and K Lounge, and The Ritz-Carlton Spa, Charlotte whisks guests away to dramatic skyline views and pink Himalayan salt therapy. This was my first time in a salt room, and its just what it sounds like a room with blocks of pink Himalayan sea salt for walls and a warm pink hue. Then to top it off, the food was absolutely TERRIBLE. Unwind in one of three lounges before a rejuvenating massage, facial, manicure or pedicure. After I called she realized what floor we were on and knew the machine was out of order so she sent someone with ice.Veda has also been amazing! I am extremely disappointed in our experience compared to my previous visits over the years. Save my name, email, and website in this browser for the next time I comment. I hadnt had one in about a year, which is far too long for a group fitness instructor with overworked muscles, you know? You know what I mean? That being said, it was so huge that it was almost a little ridiculous for just me. The Ritz-Carlton is known for exceptional service, and I felt that there was always someone asking me how I was and helping me. I went to the back to get dressed in the robe and slippers. Wouldn't return and wouldn't recommend to others. The dining and living spaces were spectacularly large and spacious, and the bedroom unto itself was a huge junior suite with an amazing spacious master bathroom. I bought this gift card for my friend for $140 during the pandemic as a birthday gift because the basic massage use to be around $150. ), my appointment "disappeared". CARLTON Located in the heart of Uptown and surrounded by spectacular views, The Ritz-Carlton Spa, Charlotte is a true haven in the city. They even compd the first two days room service orders by way of apology for the delivery mishaps without me knowing until I saw the final folio. The Ritz-Carlton, Charlotte blends contemporary dcor and a flair for innovation to immerse guests in a well-appointed luxury escape. I have been coming to this Spa for 10 years + and today was the first day visiting after the Pandemic. My massage therapist had the magic touch. If youre in the Charlotte area and want to buy a gift for someone, may I suggest a gift card to The Ritz-Carlton Spa? All cribs and extra beds are subject to availability. Dear MsHellfire, Thank you for taking the time to let us know about your experience while staying with us. Entry level rooms start usually at about $500 per night.) My only complaint was there was a lack of hot water both the evening and morning of my stay. One of the few aspects of my stay that was on point for the Ritz Carlton brand. Chicken salad that seemed like it was tuna in a can served with chips. They have INCREASED their prices alot to compensate the money the business has lost. Fun fact: If you go on a weekend, you need to spend $100+ at the spa to access all the amenities with a special pass. YES! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. endstream endobj 61 0 obj <>>>/Filter/Standard/Length 128/O('HJ_R9NG%NN. We love to spa day and for the price, I'm sure you can figure out that 2 massages, food, and parking isn't far from a thousand bucks after tips, it's not worth it. I left and went back to the room while my husband spoke to them. Dear Jenniferel8434QL, Thank you for taking the time to share your recent experience with us. I personally won't go back.Room & Amenities: We stayed on the 15th floor -- the room was oddly noisy as if the weight room was right above us. First of all, it took them 3 days to even call us back for an appointment. I would have brought my own food if we knewI have been coming to this Spa for 10 years + and today was the first day visiting after the Pandemic. yet there were three smiling women clustered at the door to greet staff. Discover, Michael Matthews Director of Sales & Marketing michael.l.matthews@ritzcarlton.com, Amazing Ambassador upgrade to Ritz-Carlton Suite amidst a wonderful luxury stay, My recent three night award stay at the Ritz-Carlton Charlotte (allowing me to see the Jumpman Invitational UNC basketball victory over Michigan) was pretty impressive with an upgrade to the incredible 2900 square foot Ritz-Carlton Suite, outstanding service and service recovery, great F&B, and perhaps the best air conditioning Ive ever had! I'm a mom and fitness instructor living in Charlotte, North Carolina. Everyone is so friendly and made us feel very welcome and appreciated. And on a weekend, it took me no time at all to get there just about 20 minutes from where I live in South Charlotte (in Ballantyne). Sign me up to receive posts by email and other news from A Lady Goes West! Not really fair for the customers since the amenities are not all even open. This will be collected by credit card. Sometimes were so excited to get more that we dont stop to realize that we dont always need it. There are more places to choose from in the, the ritz-carlton, charlotte hotel charlotte, Frequently Asked Questions about The Ritz-Carlton, Charlotte. It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area. We also really like the pool and gym. On checkout I mentioned the water issue and my parking was waived which I thought was fair. The Punch Roomavailable for private events. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. I would be more than happy to speak offline, so that we may gather further information including your room number to investigate and train further internally. All rooms are equipped with a work desk, and coffee/tea facilities. This lets us know our reviews come from real guests like you. We walked back out the room and went to find my massage room when another lady that was standing there yelled at us. Overall, really nice stay and excellent experience. Ill have to keep this in mind, thanks for the review! My first stop during my Ritz spa visit was the salt room. And the amenities are where its at so plan to allot plenty of time for your spa visit, both before and after your service for chilling and using all the things. I was told that theyre planning a renovation soon, and that would make sense, because it does seem like they need some updating of the aesthetic. He walked us to the elevator. Angela is amazing as well she always is seen helping her coworkers and is always a resource I hear for assistance in the Charlotte community. This green hotel removes stress with their Vitality Lounges, including a pink Himalayan salt room, a dry sauna and . I am all about supporting businesses in need but to me this was extremely a waste of money. I am extremely disappointed in our experience compared to my previous visits over the years. The service recovery was fantastic. The day before arrival, I was pretty surprised to notice that Id been upgraded to the hotels top Ritz-Carlton Suite. The spa also offers access to the fitness center and pool, both boasting panoramic views of the city. Dinner with my friend and her son at the hotels BLT restaurant was fantastic and Im a tough judge of steakhouses. Even entry level rooms here are huge at 500 square feet, We had a great experience at this Ritz. Send a question to the property to find out more. It's close to I-77 and I-277 so getting around is easy but be aware there are often delays on those roads. I asked for firm pressure on my back to relieve some muscle tightness, and he also stretched my arms and legs, massaged my head and did an amazing job. Plenty of room with a separate sitting area. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Additional sorting options might be available (by type of traveler, by score, etc). Absolutely delightful. She went on to ask if I had a reservation. The hotel has over 12,000 square feet of event space, the Ritz-Carlton Spa on the penthouse level, the Bar Cocoa dessert boutique, and much more. We recommend calling ahead to confirm details. If we find any, we delete them and, if necessary, take action against whoever is responsible. We enjoyed breakfast at the BLT and Taylor was very helpful with our order. Bathtub Belk Theater at Blumenthal Performing Arts Center. On a weekday, it may have been a bit longer of a trip due to traffic. Friday - Sunday 9 a.m. to 7 p.m.. By clicking on the 'Accept' button below, you acknowledge that you will be leaving the ritzcarlton.com website. Hidden Treasures:Hidden Treasures, the hotels signature retail shop, provides guests and locals with the ability to dress themselves and acquire items while visiting their home abroad. All they said was that I could try again on another weekend, but someone else is booked, just not me. The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. The Spa at The Ritz-Carlton Charlotte is an LEED-certified eco-friendly facility. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. When was the last time you had a massage? A room with showers. I regularly visit other comparable spas (e.g. As a spa guest, you get a nice robe and slippers to wear around. Prices are the average nightly price provided by our partners and may not include all taxes and fees. I found the quiet salt room very relaxing, and I chilled in there (alone) for 15 minutes. Yes, The Ritz-Carlton, Charlotte offers airport transportation for guests. Once she knew the kids were coming she sent amazing snack baskets to the room for them.Thank you so much, Im so glad we found our new staycation location!If youre in Charlotte and looking for a great place to stay, look no further! Nearby attractions include Queen City Rides (0.2 miles), Belk Theater at Blumenthal Performing Arts Center (0.06 miles), and Discovery Place Science (0.2 miles). On the day of my appointment, I went to the Ritz in the morning and was ready to spend a good portion of the day there. 201 East Trade Street. Nestled on the 15th floor of the Uptown Charlotte hotel, The Punch Room showcases the artistry of mixology in a refined space. Plus, it was cool to look out on Uptown Charlotte from the spa windows. The location is right across from the Epicenter, and about a 10 minute walk to the stadium. United States, Reserve Now Herbs and honey cultivated in the hotels garden and beehives provide garnishes at on-site restaurants, while organic ingredients and pink Himalayan salt rejuvenate the senses at the luxury Spa. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Restorative Retreats The Beauty of Silence The showers are all in different states of working, different heads, some have all the soaps/conditioners, others have part of them somewhere in the shower. At The Ritz-Carlton, it's encouraged; expressed through tranquil spa retreats surrounded by natural beauty and pampering treatments drawing from ancient traditions and modern science. Spa and Salon Hours of Operation Monday - Thursday 9 a.m. to 4 p.m. Friday - Sunday 9 a.m. to 7 p.m.. My hope is that all our guests experience a relaxing and peaceful stay, and I am very sorry that this wasnt your experience. My daughter, granddaughter, and I were in Charlotte to see a Broadway show at the Belk Theater. You should be reimbursed on check-out. Spa and Salon Hours of Operation Try again. and this was no comparison. Does The Ritz-Carlton, Charlotte have airport transportation? Two entrees, coffee and juice came to $49. Pool was also really neat being on the 17th floor and overlooking the city. All Facilities include an indoor pool and spa. Children 18 and above are considered adults at this property. The suite was really nice to have since I hosted several groups of friends over the course of my stay. Sign up to receive new blog posts by email here. 47 m (of course I did) And asked me to prove that. If you want to request something specific, you can do that after you select your rate. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. The service and friendly service from Mike, Destiny, and Angela are top notch. Apparently there are two types of salt rooms and one type is where actual salt flakes are blown out into the air. Chicken salad that seemed like it was tuna in a can served with chips. Herbs and honey from the LEED Gold-certified propertys rooftop garden garnish culinary delights at Bar Cocoa and K Lounge, and The Ritz-Carlton Spa, Charlotte whisks guests away to dramatic skyline views and pink Himalayan salt therapy. After the game we ate dinner at the steak house located in the hotel, and the food and service was very good. NC Ironically, theyd forgotten the handwritten note by the Rooms Executive something Id never have known had she not told me herself later in the stay lol. Only a customer who booked through Booking.com and stayed at a specific property can write a review. Hi, friend! And whether paying cash or Bonvoy points, each was significantly cheaper. View Treatments. I definitely plan to stay at the Ritz-Carlton Charlotte again whenever in town. The property reserves the right to pre-authorize credit cards before arrival. What food & drink options are available at The Ritz-Carlton, Charlotte? Which popular attractions are close to The Ritz-Carlton, Charlotte? City view Located in the heart of downtown Charlotte, The Ritz-Carlton, Charlotte offers luxurious rooms with a 55" or 65" flat-screen TV. Also the generous provisioning of water bottles throughout the room. Latrina was warm and welcoming on the phone before we arrived to be sure all needs were met. Mike is also super friendly and always remembers my name and says hello and always trys his best to assist me. The hotel also does not accept credit card authorization forms, Complimentary valet parking for BLT Steak and The Ritz-Carlton Spa, Charlotte. We stay in downtown charlotte about once every month for a date weekend and finally had the opportunity to stay at the Ritz and it definitely lived up to the reputation. Most amenities are closed, but limited valet is still available. This was a definite winner for me. As a customer I understand businesses are going through tough times but don't take all the stuff away AND jack the price up that much. So thats why I went back to shower and change and take my time getting to the pool. Private Bathroom The Lobby Lounge, K Lounge, offers light meals and drinks, while The Punch Room is a speakeasy with craft punches and cocktails as well as artisan-crafted small plates. Over 257 million reviews from guests after their stay. That means I definitely have another visit in the future, and next time I want to try a facial. All special requests are subject to availability upon check-in. Bravo Destiny, Mike and Angela you all truly live up to the Ritz Carlton brand promise. I knew ahead of time that with my spa service Id also have access to a ton of Ritz amenities (like the relaxation room, indoor pool and fitness center), and I did nearly all of them during my visit. Tripadvisor performs checks on reviews. Immediately after checking in via the app two days prior. Good Morning Sal_Paradise, Thank you for such a comprehensive and respectful review of the hotel. Flat-screen TV, Mastercard, If youd like to check out a video of my experience at The Ritz-Carlton Spa in Charlotte, head here. I have been coming to this Spa for 10 years + and today was the first day visiting after the Pandemic. Ambassador elite recognition: No upgrade, late check out of 4pm offered when I checked. I loved having this solo day to myself, and I would absolutely be down to do another one again one day. Check In:Service from everyone at the hotel was great. Charlotte, I booked myself a 60-minute stress-relieving massage a few weeks in advance. For information or to reserve a treatment, please contact the spa at (704) 972-4370. Please dont include personal, political, ethical, or religious commentary. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. I had never been to the hotel or the spa before, and I was very excited about this opportunity to get some pampering in such a luxurious setting. In order to get to the spa, you have to take the elevator up to the 17th floor. Kevin helped create an Easter surprise for our granddaughters who visited while we were there. Bathtub A member of the hotel also called me to see if they could arrange a welcome amenity for me. By the way, the massage took place on the floor above the womens lounge, and this is where the other special-access amenities were located. Are there opportunities to exercise at The Ritz-Carlton, Charlotte? The Punch Room Respect the privacy of others. Whats your favorite thing about a spa experience? (That was directly stated from an employee) endstream endobj startxref Our Ladies and Gentlemen are the key to the best our destination has to offer. This article appears in the February 2018 issue of Charlotte magazine. The site to which you will be transferred is not part of the The Ritz-Carlton website and the presence of this link on the The Ritz-Carlton website does not mean that The Ritz-Carlton Hotel Company, L.L.C. We ordered from BLT wine and an appetizer and had to follow up to just get the wine out first and then the food. Accommodations: Maybe due to COVID, the spa accommodations were not what I would expect from the Ritz. It was full of big cozy couches, chunky rugs, small tables, thick throw blankets, soothing hums, dark lighting and even a small salt lamp. (Only true blackout shades werent.) Luxury Spa Retreats Experience True Relaxation The instinct to retreat, to escape, is one often ignored. I hadnt brought my bathing suit, but if I did, I may have taken a dip. The penthouse-level fitness center enhances the Spa experience, complete with state-of-the-art equipment and panoramic views of Uptown Charlotte. I understand that it's a complimentary service, I did not expect it to be so difficult to avail. All were significantly better, especially if you have Bonvoy status than the Ritz Carlton. The rooms at The Ritz-Carlton feature a modern and elegant interior. This was not a discounted stay due to COVID. Once I arrived at the spa, I got a tour of the facilities by the friendliest and most helpful locker room host, then I changed into my robe and went straight to the amenities. But I guess I paid for the experience, and I did get that. The hotel left on the dining room table a very generous welcome amenity of chocolate covered strawberries, chocolates, and wine, not to mention a not insubstantial charcuterie plate. We greatly look to provide exceptional service and comfort for each guest visit. The room was absolutely incredible. Address: 201 W. Trade St. Charlotte, NC 28202. But it jumped up to $200 for just a basic massage. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. I asked about whether the property provides a car service for short trips like most other Ritz Carlton properties and it was confirmed that there was one. Pics are of the executive suite. Thank you. Later that day, I was further upgraded to one of the Executive Suites. Get lost in one of the five treatment rooms for an excuse to extend your weekend of pampering. Wifi worked well and the technology in the room was good too. The maximum number of extra beds and cribs allowed depends on the room you choose. I am all about supporting businesses in need but to me this was extremely a waste of money. Works from regional artists adorn rooms and suites, local offerings flavor Honor Bar selections, and culinary delights are crafted with homegrown herbs and honey from the hotel's rooftop garden and local farms in Charlotte, NC.
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